Yes. Pet products often include bulky items, heavy SKUs, and multi-item bundles — which require specialized workflows.

At Lateral Fulfillment, we design operations specifically for:

• Large and irregular SKUs

• Multi-item orders and bundles

• Subscription box assembly

Our nearshore model allows us to handle these operations more efficiently, reducing pick/pack costs while maintaining speed and accuracy.

Absolutely. Subscription workflows are a core part of our fulfillment model.

We support:

• Monthly subscription box assembly

• Kitting and bundling at scale

• Forecast-based inventory planning

This ensures consistency, accuracy, and the ability to scale during peak demand without operational bottlenecks.

Returns are a critical part of pet ecommerce — especially with bulky items, damaged packaging, or subscription orders.

At Lateral Fulfillment, we manage returns through a structured nearshore recovery process:

• U.S.-based intake for faster customer experience

• Transfer to Mexico for cost-efficient inspection and handling

• Product grading (sellable, rework, or non-sellable)

• Repackaging and reintegration into inventory when possible

This approach allows brands to:

• Recover value instead of writing off returns

• Reduce reverse logistics costs

• Maintain inventory availability and accuracy

From our Tijuana fulfillment center, orders are:

• Crossed daily into the U.S.

• Injected directly into USPS, UPS, and FedEx networks

• Delivered in 1–3 days to major U.S. metro areas

This allows brands to achieve near-domestic delivery speeds while benefiting from lower operating costs.