Questions brands ask before they commit
Cost, speed, duties, integrations, onboarding and honest limits — the answers collected in one page so nothing has to be hunted for.
Who is Lateral Fulfillment for?
Two segments. Ecommerce brands that ship DTC and through marketplaces, from their first order and with no minimum volume. And manufacturers that need warehousing, distribution or dedicated contract-logistics programs in North America. Both run from the same 440,000 sq ft Class-A facility.
Frequently asked questions
How fast can Lateral Fulfillment deliver to U.S. customers?
Most U.S. orders arrive within one to three days. Daily linehaul runs from Tijuana to San Diego injection points, six miles north. Western states typically receive orders in one to two days.
How much can a brand save?
Up to 30% compared to a comparable U.S. facility. The reduction comes from lower labour and warehousing rates, not from cutting service levels. Actual savings are modelled on the brand’s real order data.
Is there a minimum order volume?
No. There is no volume floor. Pricing is built around order volume, SKU count and storage footprint, and every account gets a named contact from the first order.
What happens with duties?
Lateral Fulfillment operates under IMMEX, so Mexican duties are deferred until goods are sold or exported. U.S. import duties still apply when goods enter the United States; deferral applies to the Mexican side only.
Which platforms integrate directly?
Shopify, Shopify Plus, WooCommerce and Amazon connect directly, with orders flowing in real time and tracking plus inventory syncing back. Other platforms and ERPs integrate through API or scheduled file exchange.
How long does onboarding take?
Most programs are live within six weeks of contract signature. Integration work runs in parallel with inventory transfer, and a named contact is assigned at kickoff.
What certifications does the facility hold?
The facility operates under IMMEX with CIVA and OEA certifications, which govern customs and inventory control. Lateral Fulfillment does not hold sector certifications and does not claim them; regulated categories get capability-based handling.
Is refrigerated or frozen storage available?
No. Storage is ambient only. Products requiring refrigerated or frozen conditions are not a fit, and Lateral Fulfillment says so during quoting rather than after onboarding.
What is the order and inventory accuracy?
Order accuracy runs at 99.7% and inventory accuracy at 99.9%, both measured continuously through the warehouse management system.
How does a brand get started?
Every engagement starts with a free cost analysis built on the brand’s real order data. Lateral Fulfillment replies within one business day, and says so on the first call if the model is not the right fit.
Ready to see your numbers?
No minimum order volume. No long-term lock-in. If we're not the right fit, we'll say so on the first call.
We reply within one business day.