Spare parts and repairs, closer to your customer

It covers spare-parts stocking, warranty and replacement fulfillment, inspection, repair, refurbishment and compliant recycling. The goal is to keep products in service by holding parts near the U.S. market and turning repairs quickly.

Regulated and high-value programs maintain lot-level and chain-of-custody records through the warehouse management system, so each part can be traced from receipt through repair or dispatch. This is capability-based handling, not a sector certification.

Yes. Spare parts are stocked at the Tijuana facility and injected into U.S. carrier networks at San Diego, so most replacements reach customers in one to three days rather than waiting on a distant depot.

Yes. Inspection, diagnosis, repair, re-testing and refurbishment run inside the facility under documented SOPs, using a workforce trained in technical assembly and repair. Unrecoverable units are dispositioned with an audit trail.

Consumer electronics, medical devices, aerospace and industrial equipment — categories where uptime, spare-parts availability and traceable handling matter. Regulated categories use capability-based controls rather than certification claims.

Repair is manual and skill-intensive. Performing it in Tijuana rather than the United States lowers labor cost by up to 30%, which makes repairing and refurbishing economical where a U.S. operation might scrap and replace.

U.S. import duties apply when parts enter the United States. Under IMMEX, Mexican duties on imported inputs are deferred while goods remain in Mexico. Deferral applies to the Mexican side only.

Most programs are live within six weeks of contract signature. Complex programs with EDI or sequencing requirements can take longer, and a named contact is assigned at kickoff.