From the dock to the doorstep, one accountable chain

Most U.S. orders arrive in one to three days. Western states are typically one to two days from the San Diego injection point; East Coast destinations take three to five, depending on the carrier service selected. Linehaul across the border runs daily.

Customs clearance is coordinated as part of the operation, under a single point of contact, so the brand is not left to manage brokers directly. Documentation moves with the daily linehaul to keep the crossing predictable.

No. Parcels enter U.S. carrier networks at San Diego and carry standard domestic tracking from that point. The delivery experience matches any U.S.-based operation.

Each parcel is rated across multiple carriers and the best option is chosen by cost and speed for that destination and service level. Multi-carrier selection avoids over-paying a single carrier for every zone.

U.S. import duties apply when goods enter the United States, the same as any import. Under IMMEX, Mexican duties are deferred while goods remain in Mexico. Deferral applies to the Mexican side only.

Yes. Linehaul capacity and carrier allocation are planned against forecast, so cross-border movement and injection hold up through Q4 and promotional peaks rather than bottlenecking at the border.

Manifests and documentation are prepared ahead of the daily linehaul to minimize dwell, and the operation monitors crossing conditions. Because a single team owns consolidation, customs coordination and injection, exceptions are managed in one place.

Most programs are live within six weeks of contract signature. A named account contact is assigned at kickoff and integration runs in parallel with inventory transfer.